Privacy Policy

Last Updated: Jun 01, 2025

Introduction

CartMax ("we", "us", "our") and any and all parent, subsidiary or associate company of CartMax (collectively "CartMax Group") recognize the importance of privacy. CartMax will manage your Personal Data collected through the websites located at CartMax the mobile applications, the API related services, and the affiliated websites owned by CartMax Group (collectively "Website") based on CartMax belief of respect for the individual and in accordance with this Privacy Policy.

By using the website in any way, including namely browsing, purchasing, and using any of the services provided through the website, you agree to the CartMax PRIVACY POLICY ("Privacy Policy").

If you do not agree with this Privacy Policy, please do not provide Personal Data, and please do not use the Website. All terms in this Privacy Policy shall have the meaning attributed to them in CartMax Terms of Use.

1. Personal Information We Collect

We collect personal information (such as user name / company name, email address, shipping and credit card information) to grant you access to our Website or to assist us in providing support or services to you. Those information might be collected when you:

2. Cookies

CartMax uses a standard technology called "cookies" to enhance and simplify your visit; namely, in order to offer easier surfing on the Website, to make login easier, for internal security purposes, system administration to tailor advertisements to your preferences and the like.

"Cookies" are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit All About Cookies . “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. “Web beacons”, “tags” and “pixels” are electronic files used to record information about how you browse the Site.

By using this Website, you agree to the placement of cookies on your computer and to CartMax access to cookies in accordance with the terms herein. If you do not wish to accept cookies from the Website please either disable cookies or refrain from using the Website.

3. How We Use Your Information

CartMax uses your Personal Data and usage information to offer and provide our products and services and to support our core business functions. These include order or service fulfillment, customer service, internal business processes, marketing, including contests and sweepstakes, authentication, loss and fraud prevention, public safety and legal functions. Some examples include:

4. How Do We Secure Your Information?

We are committed to protecting the security of your personal data. CartMax will maintain physical, electronic, and procedural safeguards to protect the confidentiality and security of information transmitted to us. We use a variety of security technologies and procedures to help protect your personal data from unauthorized access, use or disclosure. When we transmit highly confidential data (such as a credit card number or password) over the Internet, we protect it through the use of encryption.

However, no method of transmission over the Internet, or method of electronic storage, is one hundred percent secured. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Exceptions:

1. Legal Requirements and Protection of Our Company and Others:

We may access, preserve and disclose your information in other special circumstances, namely (a) to enforce the Terms of Use; (b) to respond to claims that any content violates the rights of third parties; (c) to protect the safety, property, or other rights of CartMax Group, CartMax customers, associates, or any other person; or (d) where otherwise required by law. Examples include protecting the health or safety of customers or addressing crimes committed on the Website. CartMax may provide your Personal Data in response to a search warrant, subpoena or other legally valid inquiry or order, or as otherwise required by applicable law.

2. Business Transfers

We may transfer any information we have about you in connection with a merger or sale (including transfers made as part of insolvency or bankruptcy proceedings) involving all or part of CartMax Group or as part of a corporate reorganization or other change in corporate control.

3. Google Data

Notwithstanding anything to the contrary in this Privacy Policy or the CartMax Terms of Use:

5. Your Rights

As a data subject you have the following rights:

6. Children's Privacy

CartMax does not intend that any portion of the website will be accessed or used by children under the age of eighteen, and such use is prohibited. The website is designed and intended for adults. By using CartMax, you represent that you are at least eighteen years old and understand that you must be at least eighteen years old in order to create an account on the website. We will promptly delete information connected to any account with a registered user who is not at least eighteen years old.

7. Limitation of Liability

In no event shall CartMax be liable for any consequential damages, even if we knew or should have known of the possibility thereof. These limitations shall apply to the fullest extent permitted by law. In some jurisdictions, some of the foregoing limitations may not apply.

8. Links to Other Websites

Our Website may contain links to other websites. A link to a third party's website does not mean that we endorse it or that we are affiliated with it. We do not exercise control over third-party websites. You access such third-party websites or content at your own risk. You should always read the privacy policy of a third-party website before providing any information to the website.

9. Changes to this Privacy Policy

CartMax shall regularly review the sufficiency of this Privacy Policy. We reserve the right to modify and change the Privacy Policy at any time. Any changes to this policy will be published on the Platform.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at Support@CartMax.com.